1. Information We Collect

A. Personal Information

We may collect the following personal information from clients:

• Full name

• Email address

• Phone number

• Home or billing address

• Emergency contact information

• Payment information (processed securely by third-party providers)

B. Pet Information

To ensure a safe environment for all small-breed dogs in our care, we collect:

• Dog’s name

• Breed (small breed)

• Age / date of birth

• Weight

• Vaccination records (Rabies, DHPP, Bordetella as required)

• Spay/neuter status

• Veterinarian contact information

• Medical conditions, allergies, or behavioral notes

C. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser and device information

• Pages visited

• Date and time of visits

• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Provide and manage daycare services

• Maintain a safe and healthy environment for all dogs

• Verify vaccination compliance

• Process bookings and payments

• Communicate about reservations, updates, closures, or emergencies

• Send promotional communications (only if you opt in)

• Improve our website functionality

• Comply with legal and regulatory requirements

3. Legal Compliance (New York SHIELD Act)

In accordance with the New York SHIELD Act, we implement reasonable administrative, technical, and physical safeguards to protect private information against unauthorized access, disclosure, or misuse.

If a data breach affecting your private information occurs, we will notify affected individuals as required by New York law.

4. Payment Processing

We do not store full credit card numbers on our servers. Payments are securely processed by third-party payment processors that comply with PCI-DSS standards. 

payment processors that comply with PCI-DSS standards.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information only:

• With trusted service providers (e.g., payment processors, booking platforms)

• With veterinarians in the event of a medical emergency involving your dog

• If required by law, subpoena, or legal process

• To protect the safety, rights, or property of our business, staff, or clients

6. Cookies and Tracking

Our website may use cookies to enhance user experience and analyze traffic. You may disable cookies through your browser settings; however, certain features of the site may not function properly.

If we use analytics services (such as Google Analytics), they may collect anonymized usage data.

7. Data Retention

We retain personal and pet information only as long as necessary to:

• Provide daycare services

• Maintain required vaccination and safety records

• Comply with New York State business, tax, and recordkeeping laws

• Resolve disputes or enforce agreements

8. Your Privacy Rights (New York Residents)

As a New York resident, you may request to:

• Access the personal information we maintain about you

• Correct inaccurate information

• Request deletion of your personal information (subject to legal obligations)

• Opt out of marketing emails at any time

To exercise your rights, please contact us at:
📧 [Insert Email Address]

We will respond within a reasonable timeframe in accordance with applicable law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.